1. Introduction and Overview

arcenivolyst Pty Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arcenivolyst.com or use our financial analysis tools and software services.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applies to all users of our services, whether you're located in Australia or elsewhere. By using our services, you consent to the data practices described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a new effective date.

2. Information We Collect

We collect several types of information from and about users of our financial analysis platform:

3. How We Use Your Information

We use the collected information for various legitimate business purposes:

• Providing and maintaining our financial analysis tools and software services
• Processing your requests and responding to your inquiries
• Personalizing your experience and improving our service offerings
• Sending administrative information, updates, and service notifications
• Conducting research and analysis to enhance our platform capabilities
• Complying with legal obligations and regulatory requirements
• Protecting against fraud, unauthorized access, and other security threats
• Marketing our services (with your consent where required by law)

We process your personal information based on various legal grounds including your consent, contractual necessity, legitimate interests, and legal compliance requirements under Australian law.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform, processing payments, or providing technical support
• Legal Requirements: When required by law, court order, or government investigation
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Consent: With your explicit permission for specific purposes
• Protection: To protect our rights, property, or safety, or that of our users or others

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent. All service providers are contractually bound to maintain the confidentiality and security of your information.

6. Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Industry-standard encryption for data transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and authentication systems for our staff
• Secure data centers with physical and environmental protections
• Regular backup and disaster recovery procedures
• Staff training on privacy and security best practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.

7. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Account Information: Retained while your account is active and for 7 years after closure for legal compliance
• Financial Data: Kept for 7 years to comply with Australian financial record-keeping requirements
• Marketing Communications: Until you unsubscribe or withdraw consent
• Technical Logs: Typically retained for 12-24 months for security and performance monitoring
• Support Records: Maintained for 5 years to assist with ongoing service provision

After the retention period expires, we securely delete or anonymize your personal information. You may request earlier deletion of certain information, subject to legal and operational requirements.

8. International Data Transfers

arcenivolyst operates primarily in Australia, but we may transfer your personal information to other countries for processing by our service providers. When we transfer information internationally:

• We ensure adequate protection through appropriate safeguards
• We use standard contractual clauses or other approved transfer mechanisms
• We verify that recipient countries have adequate privacy protections
• We obtain your consent where required by Australian privacy law

Countries where your data may be processed include the United States and European Union member states, all of which have been assessed for adequate privacy protections.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze usage patterns. We use several types of cookies:

• Essential Cookies: Necessary for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality. Our cookie notice provides detailed information about our use of tracking technologies.

10. Third-Party Links and Services

Our website may contain links to third-party websites, plugins, or services that are not operated by us. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

We are not responsible for the privacy practices or content of third-party websites. When you leave our site, we recommend reading the privacy policy of every website you visit that collects personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.

12. Privacy Complaints and Disputes

If you believe we have breached your privacy or have concerns about our privacy practices, please contact us first using the details below. We take privacy complaints seriously and will investigate promptly.

Our complaint resolution process includes:

• Acknowledgment of your complaint within 7 days
• Investigation and response within 30 days
• Implementation of corrective measures if necessary
• Follow-up to ensure your satisfaction with the resolution

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.

This Privacy Policy was last updated on January 15, 2025. We encourage you to review this policy periodically for any changes. Continued use of our services after any modifications indicates your acceptance of the updated policy.